We understand you're excited to receive your order! At HoundHikers, we work hard to get your products to you as quickly as possible. We aim to process orders within 1-2 business days and deliver them within 5 business days. Please note that all delivery dates are estimates and cannot be guaranteed. Orders are delivered between Monday and Saturday.

Where does HoundHikers deliver?
We currently deliver to Switzerland, Germany, and Austria.
We’re working on expanding to more countries soon.

How much does delivery cost?
Delivery is free for orders over CHF 49.
Orders below this amount will be charged with a delivery fee of CHF 4.99

Can I track my order?
Live tracking isn’t available at the moment. If you have any questions about your order, feel free to contact us anytime.

I made a mistake in my order. Can I change it?
We strive to process orders as quickly as possible, which may limit the ability to make changes.
If you need assistance, please reach out to our customer service by email.